The Avatar suit is available in a standard size configuration only. Remember that the neck and wrist seals can be properly cut to size with a sharp knife or scissors along the markingson latex.
Thanks to cooperation with Santi Diving company, which acts as a distributor and sales agent of our brand, Avatar suits are serviced in the following authorized service centers:
AVATAR SERVICE CENTER
Santi Diving Sp z o.o.
Adress: T. Wendy 7/9, 81-341 Gdynia, Poland
Phone: +48 693 418 011
Support Service Center in Australia
First Stage Service and Training
Adres: 1B, 28 Clyde Street, Rydalmere NSW, 2116, Australia
Telefon: +61 02 8606 2236
Support Service Center in Belgium:
Adress: Corbeillestraat 86, 2235 Westmeerbeek, Belgium
Phone: +32 495 182 277
Support Service Center in Germany:
Adress: Eintrachtstr. 37, 41751 Viersen, Germany
Phone: +49 17670198443
Support Service Center in Malta:
Adres: Malta MSD 1180 Msida, 6, Anton Inglott Str
Phone: +356 27658035
Support Service Center in Netherlands:
Adress: Arsenaal 5a, Veenendaal, 3905NN
Phone: +31 8785879
Support Service center in Sweden:
Adress: Kråketorpsgatan 10, 431 53 Mölndal, Sweden
Phone: +46 31 788 00 02
Support Service center in Swisserland:
Tauchersupply VERO GmbH
Adress: Palmweg 1, 9469 Haag, Swisserland
Phone: +41 81 740 64 71
Support Service center in United Kingdom:
Adress: Unit 1 Robin Hood Street Industrial Estate, NG3 1GE Nottingham
Phone: +44 1159290707
If any replacement part does not fit after purchase, will be worn or damaged, if you want to have your Avatar serviced, contact the Service Centre in Gdynia, Poland directly, or any other point indicated above.
We will professionally take care of the leak test, required repairs or replacement of components. We will notify you of the cost and lead time after we receive your request.
Please read the Warranty Policy for suits and components, which is described in detail in the drysuit manual.
Some important information:
- Warranty for the suit craftsmanship – 24 months from the date of purchase
- Warranty on the tightness of the waterproof zipper, neoprene boots – 12 months from the date of purchase
- Warranty for the latex seals – 6 months from the date of purchase
The components are subject to natural wear and tear during the operation and use of the suit, hence the warranty liability is limited. The warranty does not cover any mechanical damage or normal wear and ageing of the fabric and constriction elements.
Each suit is equipped with a user manual and a warranty card, which should be signed by the seller.